At Pastel Naturals, we are committed to delivering your order quickly, safely, and with the best shopping experience possible.

All orders are carefully processed within 1–3 working days after confirmation. Once your order has been prepared and dispatched, delivery typically takes between 3–7 business days, depending on your location and the courier service availability.

Shipping fees are calculated and clearly displayed during checkout before completing your purchase. Please note that delivery times may vary slightly during holidays, peak seasons, or due to external courier delays.

Once your order is shipped, you will receive tracking details to help you monitor your delivery status in real time.

If you need any assistance regarding your order, shipping status, or delivery inquiries, our support team is always happy to help.

Contact Information

Phone & WhatsApp:
01020830309

Sales Inquiries:
[email protected]

Customer Support:
[email protected]